Effective Date: 01-07-2025
Last Updated: 01-07-2025
Welcome to the website of Housecalls Home Care ("we", "our", or "us").
We are committed to protecting your privacy and safeguarding the personal information you share with us through our website located at [www.housecallshomecare.com] (“Site”).
This Privacy Policy outlines how we collect, use, share, and protect your information, and what choices you have regarding your data.
1. Information We CollectWe may collect the following types of information:
A. Personal Information
When you contact us, request services, or complete forms on our Site,
we may collect:
Full name
Email address
Phone number
Mailing address
Health-related information (only if voluntarily submitted)
Employment history (if applying for a job)
B. Non-Personal Information
We may also automatically collect certain technical data:
IP address
Browser type
Device information
Pages visited
Time and date of visits
We use cookies and analytics tools (like Google Analytics) to improve the functionality of our website.
2. How We Use Your Information
We use your data for the following purposes:
To respond to inquiries or service requests
To provide personalized home care services
To schedule consultationsFor internal record-keeping
To improve our website and user experience
To evaluate job applications
To comply with legal and regulatory obligations (e.g., HIPAA, where applicable)
3. HIPAA and Health Information
If you are a patient or are submitting information related to care services, we are committed to protecting your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
PHI submitted through our website or shared with us in the course of our services will only be used for treatment, care coordination, billing, or as required by law.
4. Information SharingWe do not sell your personal information.
We may share information in the following limited circumstances:
With your consent
With caregivers or staff to fulfill a requested service
With service providers who assist in website hosting, analytics, or communication tools (under strict confidentiality agreements)
When required by law, regulation, or legal process
In case of a business merger or acquisition (you will be notified)
5. Data Security
We implement appropriate technical and organizational safeguards to protect your personal data, including:
Encrypted data transmission (HTTPS)
Secure servers and firewalls
Access controls to sensitive information
Staff training on privacy compliance
However, no internet transmission or storage method is 100% secure. Please take caution when submitting sensitive data.
6. Your Rights and Choices
You may:
Request access to or correction of your personal information
Request that we delete your personal data (subject to legal obligations)
Opt out of marketing emails or communications
Contact us to file a privacy complaint or concern
To exercise any of these rights, contact us at:
📧 Email: privacy@housecallshomecare.com
📞 Phone: 571-666-8500
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If we become aware that we have collected personal information from a child, we will delete it promptly.
8. External Links
Our website may contain links to third-party sites (e.g., Medicare, insurance providers, job platforms).
We are not responsible for the privacy practices of those sites. Please review their policies separately.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
10. Contact UsIf you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:HouseCalls Home Care
6800 Backlick Road Springfield Virginia 22150
Email: info@housecallshomecare.com
Phone: 571-666-8500